Guide2 min read
Custom order previews
Quick read: For a piece made from your photos, add the photos and wording on the product page before you add it to your basket. Each product page says whether a preview is emailed before we make it, and what changes are included.
What the product pages ask for
Custom Pet Bust
Choose a finish, enter the wording for the base and add two to five clear photos on the Custom Pet Bust page. We review your pictures and email a design proof to your checkout email before making begins. Up to two rounds of changes are included.
Custom Pet Portrait Planter
Upload 1 to 5 clear photos before checkout, add a pet name or short wording if you would like one, and add your email address on the pet portrait planter page. We email you a digital preview so you can check the shape and likeness before we make it.
Personalised Pet Bauble
Upload a clear front or three-quarter photo, plus side views, on the pet bauble page, or email them after ordering with your order number. We email a digital preview for your approval before we start making.
Personalised Gold Bust Trophy
Upload 1 to 5 clear photos of the winner, the exact wording for the base and an email address on the gold bust trophy page. We email you a preview; reply within 48 hours, or we finish the trophy so the order is not held up.
Check the exact product before ordering
Each product page states what it needs and, where it offers one, when the preview is sent. If a point matters to you and the product page does not answer it, contact us before ordering.